Terms & Conditions for Instagram Auctions and Flash Sales:
LAST UPDATED ON 2/8/2018 and will be effective from this date forward:
1 - Payment is required within 24 hours of receiving invoice requesting payment
2 - Coupon codes are not valid on Flash Sales or Auction items, unless specifically advertised as such
3 - We are not responsible for Instagram glitches i.e. comments not showing up, system latency or any other issue that prevents or interferes with the live auction.
4 - All packages regardless of weight will ship with carrier included insurance
Insurance will be included in all shipping rates no exceptions!
5 - We package all of our items very carefully. If your item arrives damaged, it is the responsibility of the buyer/winner of the auction or flash sale to file an insurance claim for the loss. Seller (Monk and Moon) cannot be held responsible for items that arrive damaged due to mishandling by the shipping carrier, theft or any other condition beyond our control once it has been shipped and left our possession. We consider the item to be out of our possession once the tracking number has been scanned by the shipping carrier
6 - By participating in any Auction or Flash Sale Hosted by Monk and Moon via Instagram or any other selling channel, the buyer acknowledges that they have read these terms and conditions and fully agree to all terms stated without hesitation
7 - We pack orders on Saturday and Sunday each week and ship orders on the proceeding Monday of each week. Emails with tracking information will be sent as soon as the shipping label has been printed.
Thank you for your support and understanding of these terms & conditions.
If you have any questions, please contact us at:
firstname.lastname@example.org or send us a direct message via Instagram